Multilateral.london is evolving into Multilateral Studio, pivoting from a diplomatic interpreting service to an outcome-focused cultural intelligence platform and consultancy aimed at driving aligned interactions in UK-LatAm trade.

They say that our lives change every seven years; mine certainly has. At age seven, we moved to the countryside with my family and so, I learned what being an outsider is like right before I could spell my full name. I was quickly adored by some and criticised by others simply because of where I came from. Yes, in my own country and only a few miles away from my birthplace! Funnily enough, when we moved back to Buenos Aires in my early teens, I immediately became the ‘country girl’ – an outsider in my own hometown… 

By age 24, I was running the training department at an Argentine company servicing the remote interpreting market in the United States. Having experienced my ‘otherness’ first-hand helped me expand my role by adding intercultural awareness to my team’s skillset. During the seven years I worked for this company (yup, seven again), I trained over 200 colleagues while also studying translation full time. I learned about Latin America at the office and to translate for world peace at school. I was very lucky to have had a front row seat to such vast cultures and their myriads of accents, regionalisms, idiosyncrasies, and worldviews; and to do it all in two languages. 

After getting my postgraduate diploma in Conference Interpreting, I felt I wanted something else so, encouraged by friends and family, I took a deep breath and jumped. I sold everything I owned (except for a few personal treasures I adore), packed one suitcase, and moved to London. 

There I was again, an outsider setting up residence – and shop – across the world. Then as life often has it, and at the turn of yet another seven-year cycle, one morning I found myself interpreting for a Mexican delegation visiting the UK. Just like that, Multilateral was born. 

Everything in my life had prepared me for it: my education, my professional background, my personal experiences - even my Sunday walks playing tourist around London! 

Since then, I have spent the last decade interpreting for hundreds of visiting Latin American delegations to the UK, including diplomats and over a dozen heads of state. This gave me a front-row seat to the nuances of interaction when these two worlds meet. 

As Multilateral evolves into its next chapter, I remain dedicated to equipping professionals with the bicultural intelligence needed to navigate British-LatAm interactions, ensuring no deal or opportunity is lost to cultural friction.

In the age of AI,  our cultural intelligence quotient (CQ) can be our greatest asset. Success no longer depends on what we sell, but on how we navigate the intercultural gap and take aligned action. Of course, what that looks like can change depending on the situation and whom we are interacting with.

Whether it's speaking to a multicultural crowd, networking internationally, or negotiating for a global project, I rely on simple, practical tools and my own proprietary frameworks (The Slot System™ and The Flow System™) that combine expert knowledge with hands-on practicality, delivering strategies that make a lasting difference. 

My work as the London HQ Manager of the British Argentine Chamber of Commerce (BACC) remains a vital part of this ecosystem. Managing the BACC allows me to see the macro-level trade trends and policy shifts in real-time. This institutional perspective fuels the specific, actionable advice I provide at Multilateral Studio. The two roles feed each other: one provides the platform for bilateral trade, and the other provides the cultural engine to make that trade succeed.

I wholeheartedly believe that getting the support we need doesn’t have to be complicated to be effective. International interactions can be nerve-wracking. Getting better at them doesn’t have to be.