SEE THE FRICTION · CLOSE THE GAP
interCultural Intelligence (iCQ) for British-LatAm executives & diplomats.
Built from over a decade inside the room by Cecilia Lipovsek, diplomatic interpreter, author, keynote speaker & founder of Multilateral Studio.
What changes
Meetings lead to clear next steps.
You read the room and act on it.
Partners see you as an insider.
You close faster than competitors who miss the signals.
ABOUT CECILIA
10+ years. Over 1000 high-stakes rooms.
For over a decade, I interpreted for heads of state, ministers, and executive LatAm delegations in the UK, inside the conversation, word by word.
What I observed became the Slots v. Loops™ Systems: a precise map of how British and Latin American professionals think, communicate, and decide; and why they so often talk past each other.
The book is out in August. The work continues here.
AREAS I FOCUS ON:
Temporal Dimension
Spatial Dimension
Relational Dimension
Conversational Dimension
WHERE TO FIND ME
@cecilialipovsek
The cost of getting it wrong
- Key meetings go silent after you leave the room.
- You're excluded from inner-circle events where deals happen.
- Your brand reads as arrogant or underprepared.
- Deals stretch into years of unnecessary analysis.
- Competitors who get it win the work.
What the book covers
The systems for British-LatAm executives and diplomats.
Slots v. Loops™ is built around the two systems and the four dimensions where British-LatAm friction most consistently appears. Each chapter applies the systems to a specific dimension, with real situations and tools you can use immediately.
*The Slot System™ and The Loop System™ The structural difference between how British and Latin American professionals approach time, trust, conversation, and space.
*The Temporal Dimension How time, deadlines, and momentum work differently on each side.
*The Spatial Dimension How presence, proximity, eye contact, and channel choice shape what gets communicated before anyone speaks.
*The Relational Dimension How trust is built, tested, and lost.
*The Conversational Dimension How information is approached and agreement is signalled, how face is protected, and how to read what is actually being said.
*Getting Ready Tips and tools to get yourself or your team ready for your next meeting, mission, or event.
See the friction. Close the gap.
Slots v. Loops™
The systems for British-LatAm executives & diplomats. Ebook, print, audiobook, or inside Multilateral.
Get your copy of Slots v. Loops™The Friction Dispatch™
One British-LatAm friction insight. Every Tuesday. Free. The weekly companion to Slots v. Loops™.
Subscribe for freeOrdering for a team or event? Bulk orders are available with a discounted rate and a complimentary speaking consultation. If your organisation has active British-LatAm relationships, this is a direct investment in how your team navigates them. Enquire about bulk orders
THE BRITISH-LATAM FRICTION SCORECARD™
Find out exactly where your friction is.
A personalised read of where your British-LatAm friction actually lives. The kind of specific information that changes how you walk into your next meeting. Used by British and LatAm professionals. Takes 4 minutes.
Take the Scorecard
