SEE THE FRICTION · CLOSE THE GAP
What happens when a Latin American delegation meets its British hosts?
More than most people realise. And less of it survives the visit than it should.
The Slots v. Loops™ systems were built to change that. They're a precise map of how British and Latin American leaders think, communicate, and make decisions, and of why a visit that felt aligned can still send both sides home empty-handed. See the friction. Close the gap.
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ABOUT
10+ years. Over 2,500 high-stakes rooms.
For over a decade, I've interpreted for Latin American delegations visiting the UK and the British hosts receiving them: heads of state, ministers, executives, and trade missions. Both sides knew their domain. Neither could see the friction.
Every visit had the same shape. The two sides built trust differently, felt urgency on different timelines, and left the same meeting with different ideas of what had been agreed.
I 'speak' both sides. I help each side understand not just the language, but the logic underneath it.
Before London, I spent a decade interpreting between the United States and Latin America from Argentina.
Multilateral Studio now works with both sides of the visit: before the delegation lands, in the room, and after everyone has flown home. The systems are published in Slots v. Loops™. The work continues here.
THE FOUR DIMENSIONS
Temporal:Â how time, deadlines, and momentum work differently on each side
Spatial: how presence, proximity, and channel choice shape what gets communicated
Relational: how trust is built, tested, and lost across British and LatAm settings
Conversational: how agreement is signalled, how face is protected, and how to read what is actually being said
WHERE TO FIND ME
My Multilateral Way
Six rules I set years ago, when interpreting was the only thing I did. They've held up, so I made room for what Multilateral Studio has grown into.
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1- Be useful
Whether it’s for one day or for five years, I'm on your team. Every session, every system, every book should leave you better equipped than it found you.
2- Be respectful
Good manners, obviously. But also respect for your work, your goals, and your organisation's culture. I don't parachute in with my own agenda.
3-Â Be discreet
The Othello Principle still holds. What happens in the room stays there. That's not a policy, it's the whole job.
4-Â Be attentive
The friction that costs you a deal usually lives in a detail nobody's named. I see it before it costs you anything.
 5- Be fair and transparentÂ
Pricing, scope, conflicts of interest: all on the table, all the time. Transparency is how I work better, with you.
 6- Be curious
Two decades in these rooms and I still learn something new in most rooms. The day I stop is the day I stop being useful to you.
What I say no to
The nine things that don't make it into anything with my name on it.Â
1- Generic tips
Multilateral Studio is for senior professionals in high-stakes engagements, not for tourists on holiday.
2- Protocol as the whole story
Knowing which fork to use isn't knowing why the deal stalled.
3- Fluency as effectivenessÂ
Speaking the language and seeing the friction are two different skills.
4- Borrowed theory
If it didn't happen in a room I've sat in, it doesn't go out under my name.
5- Machine-made content
All my content and programmes are built by hand, for humans (you) by humans (my team and I), and checked before it reaches you.
6- Advice that works everywhere
Most of the available advice out there was tested in one country and applied to others without checking. I focus only on British-LatAm engagement.
7- Regulatory framing
I help people engage each other, not navigate red tape.
8- Business strategy
Your strategy, pricing and deals belong to the people who know your business. I work on what happens in the room.
9- Marketing and branding
I don't offer marketing, branding or content campaigns services. I focus on face-to-face engagement, making sure the people in the room understand each other.
'Her professionalism has always been extraordinary, and our audience has always been pleased with her work. Therefore, I’m very happy to recommend her work.'
Ignacio Peyro - Director, Instituto Cervantes London
NOT SURE WHERE TO START?Â
Learn the systems
Slots v. Loops gives both sides of the visit the cultural logic they're missing.
Read chapter one →