A trade delegation visits Westminster. The formal session runs exactly as expected: introductions through the chair, questions in turn, everyone addressed corre...

Every Monday, a Mexican public affairs manager at a London-based organisation sends an update to her British peers. Same three people, same format, most weeks n...

Most professionals preparing for a British-LatAm meeting think about what they are going to say. Very few think about what their body is already saying before t...

There is a phrase that became a kind of shorthand during the pandemic years, when every meeting moved online and every delegation that used to fly into London s...

There is a particular kind of British-LatAm meeting that runs entirely in English, goes smoothly by all appearances, and produces a follow-up where both sides d...

Half the room ended up by the window. Half by the bar. Nobody planned it, and nobody moved for twenty minutes.

I watched this happen at a reception mixing UK a...

A Mexican corporate affairs manager spends the weekend before a big London pitch working through a business masterclass online. Lesson four says that holding ey...

You sent the follow-up the same afternoon. Summary of what was agreed, action points, a suggested date for the next call. Clear, prompt, professional.

Then not...

‘We'll certainly take that on board.’

You leave the meeting satisfied. The questions were good. Someone on their side even mentioned exploring next steps. You ...