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The Keynote
Most British-LatAm friction goes unnamed. My keynotes name it.
I've spent over a decade in diplomatic sessions, state visits, trade negotiations and boardrooms between the UK and Latin America. The same pattern kept repeating: capable people, a shared agenda, different systems. The Keynote gives a whole room the language to see it.
Book a Keynote →
Language is rarely the problem
British and Latin American professionals increasingly share a language, an agenda, even a business school. They still decide differently, build trust differently and read silence differently.
Intercultural intelligence (iCQ) is the skill that closes that gap. Most organisations don't know they're missing it until a deal stalls and nobody can say why.
Slots v. Loops™: How the Room Really Decides
My signature keynote introduces the two systems behind most British-LatAm friction: The Slot System™ and The Loop System™. It shows how each side signals trust and makes decisions, and why a meeting that felt aligned can still go nowhere.
What the audience walks away with:
- Why intercultural intelligence is a professional skill, not a soft one.
- The Slots v. Loops™ systems, and the four dimensions where the friction lives: temporal, spatial, relational and conversational.
- The vocabulary to name the friction in the moment, not in the debrief.
- Practical moves for their next meeting, not a theory to admire.
Available in English and Spanish. In-person, online, or pre-recorded.
Book a Keynote →Proud to have spoken for:
Where The Keynote fits
Conferences and summits. Chambers of commerce and business associations. Leadership and team events. Universities and business schools. Embassies, and cultural institutions.
I only accept 25 invitations to speak a year. Extend an invite here.
Check my availability →More keynotes from Cecilia
Fluent Speakers Still Need an Interpreter.
Even when both sides speak perfect English, the interpreter is still working: reading a hard accent, buying you thinking time, protecting both sides' credibility in the room.
Your CEO, not Your Junior
In Latin America relationships open at the top and move down, so sending a junior instead of yourself doesn't slow a deal, it can stall it for years.
The Meeting Went Well. Then Nothing.
A warm meeting and a real next step aren't the same thing, and mixing them up is why good British-LatAm conversations go quiet.
What I say no to
The nine things that don't make it into anything with my name on it.
1- Generic tips
Multilateral Studio is for senior professionals in high-stakes engagements, not for tourists on holiday.
2- Protocol as the whole story
Knowing which fork to use isn't knowing why the deal stalled.
3- Fluency as effectiveness
Speaking the language and seeing the friction are two different skills.
4- Borrowed theory
If it didn't happen in a room I've sat in, it doesn't go out under my name.
5- Machine-made content
All my content and programmes are built by hand, for humans (you) by humans (my team and I), and checked before it reaches you.
6- Advice that works everywhere
Most of the available advice out there was tested in one country and applied to others without checking. I focus only on British-LatAm engagement.
7- Regulatory framing
I help people engage each other, not navigate red tape.
8- Business strategy
Your strategy, pricing and deals belong to the people who know your business. I work on what happens in the room.
9- Marketing and branding
I don't offer marketing, branding or content campaigns services. I focus on face-to-face engagement, making sure the people in the room understand each other.
'As the keynote speaker, Cecilia captivated the audience with her expertise and insightful presentation on diplomatic interpreting. Her ability to engage and inspire attendees was evident from the moment she took the floor.'
Ilhem Bezzaoucha - Professor of Interpreting, University of Algiers
Request Speaking Info
Tell me about the event and who'll be in the room. For general questions, email [email protected].
