FAQs
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Most of this also lives on the individual pages. This is for when you want the short answer without digging for it.
Still stuck? Email [email protected] and I'll answer it myself.
The Systems
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> What is Slots v. Loops™?
> Who is this for?
> I don't work in a British-LatAm role. Is this still useful to me?
> Where do I start?
Books & Digital Products
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> What's the difference between the book and the Field Kit?
> What formats are your books available in?
> Where can I buy your books?
> How do I access books and programmes on Multilateral Studio?
> Can I order in bulk for my team or event?
Working with me
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> What's the difference between The Brief™ and The Workshop™?
> What's The Bilateral™?
> I'm not sure which service is right for me. Where do I start?
> How do I book a session or check availability?
> Is what I tell you confidential?
> Can you guarantee a specific outcome from a meeting or negotiation?
Payment, access, and policies
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> What currency are your prices in?
> How do I pay?
> Can I get a refund on a book or a digital product?
> Can I reschedule or cancel a booked session?
> Can I use your systems or materials to build my own product, course, or service?
> Where can I read the full Terms & Conditions?
> I have a complaint. What do I do?
 THE BRITISH-LATAM FRICTION SCORECARD
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Find out exactly where your friction is.
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A personalised read of where your British-LatAm friction actually lives. The kind of specific information that changes how you walk into your next meeting. Used by British and LatAm professionals. Takes 4 minutes.
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Take the Scorecard