The Friction Dispatch
There’s a season inside The Season. And you're missing it. the friction dispatch™

Between late March and September, something shifts in the way British professionals relate to each other. The diary fill...

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You both spoke English. That was the problem. the friction dispatch™

There is a particular kind of British-LatAm meeting that runs entirely in English, goes smoothly by all appearances, and...

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The conversation your counterpart is having in their head the friction dispatch™

Most people assume an interpreter’s job is to translate what is said.

It is. But only partly.

The more interesting par...

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When ‘now’ means different things on each side of the call the friction dispatch™

There is a phrase that became a kind of shorthand during the pandemic years, when every meeting moved online and every d...

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When your body says more than your words the friction dispatch™

Most professionals preparing for a British-LatAm meeting think about what they are going to say. Very few think about wh...

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The sandwiches gave it away the friction dispatch™

I have accompanied a lot of technical missions over the years. British hosts, Latin American visitors, a full programme ...

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THE BRITISH-LATAM FRICTION SCORECARD™

 

Find out exactly where your friction is.

 

A personalised read of where your British-LatAm friction actually lives. The kind of specific that changes how you walk into your next meeting. Used by British and LatAm professionals. Takes 4 minutes.

 

Take the Scorecard

by Cecilia Lipovsek. Helping British and Latin American professionals stop losing deals to friction they can't name.