VIRTUAL SUPPORT
Only need a little help getting ready to get it right?Â
For over a decade, I interpreted for Latin American heads of state, ministers, and executive delegations visiting the UK. I was inside more than a thousand high-stakes British-LatAm meetings, word by word, in real time.
What I observed became the Slots v. Loops™ systems: a precise map of how British and Latin American professionals think and make decisions, and why they so often lose deals to a friction they can't name.
My Virtual Support Services are built for executives and diplomats who need a little help getting ready for an upcoming mission, project, or event. The Advance™, The Brief™, and The British-LatAm Field Kit™ deliver full intercultural direction guided by my Slots v. Loops™ systems, so you can take it from there once you walk into the room.
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MISSION READINESS
The Advance™
Your mission is about to sit across the table from people who've been reading rooms like this for years. Make sure your delegation walks in ready.
A focused 90-minute advance before you travel, built around the mission ahead. I apply the Slots v. Loops™ systems to it: who you're meeting, what they're expecting, and where this kind of encounter usually breaks down.
Delivered live, online, for up to 20 delegates and organisers, with 30 days of recording access for anyone who couldn't make the room. Attendees get preferential rates on Slots v. Loops™ and the British-LatAm Field Kit™.
One mission. One trip. One advance.
For official missions, trade delegations, and government programmes travelling between the UK and Latin America. General corporate teams should book The Workshop™ instead.
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Check availabilityPRE-ENGAGEMENT COACHING
The Brief™
Knowing what's actually happening in a British-LatAm interaction before you walk in is half the job.
A focused 90-minute session built around your specific situation. You bring the meeting, the negotiation, the relationship, the moment that's coming up. I apply the Slots v. Loops™ systems to it: what your counterpart is expecting and where the friction is, and how to move through it without losing ground.
One person. One situation. One session.
The scenario: A precise read of your specific interaction through the Slots v. Loops™ Systems.
The signals: What your counterpart is likely expecting, how they're reading you, and where it's likely to go wrong.
The moves: How to open, how to signal trust, and what to do when the room shifts.
The follow-up: A short written summary of key points to take into the room with you.
For executives and senior professionals with a specific British-LatAm interaction coming up: a negotiation, a meeting, an event that can't go sideways.
Check availability
DO-IT-YOURSELF
The British-LatAm Field Kit™Â
You can be fluent in the other language and well-briefed and still miss what's actually happening in the room. That's the gap the British-LatAm Field Kit™ closes.
The field kit is built on the same systems as Slots v. Loops™, packaged to use immediately: one masterclass and four guides, mapped to the moments before, during, and after the room.
What's inside
*The Slots v. Loops™ Masterclass. 30 micro-lessons, under 90 minutes total. Built to watch in one sitting or dip into before a specific meeting or event.
Downloadable resources:
*London for Business Travellers Guide
*British-LatAm Meeting Planner
*How to Present to British-LatAm Audiences Cheatsheet
*Before You Walk In: Protocol & Etiquette Checklist
The British-LatAm Field Kit™ is delivered via Multilateral Studio. You'll create your login at checkout and access it in your library from any device with a browser: desktop, tablet, or mobile.
Instant access. Digital delivery.
Get the field kitWhat I say no to
The other half of my Multilateral Way: the nine things that don't make it into anything with my name on it.Â
Generic tips
Protocol as the whole story
Fluency as effectiveness
Borrowed theory
Human-centred tools
Advice that 'works everywhere'
Regulatory framing
Content built for ego
Random noise
FULL SERVICE
Planning a high-stakes engagement?
My Full Service supports British-LatAm executives and diplomats coming to the UK on a trade mission, a diplomatic visit, for business meetings, or executive training.
The Bilateral™, The Mission Companion™, and The Workshop™ are built to give you ongoing language and/or intercultural support built into how you already operate.
Learn moreTHE BRITISH-LATAM FRICTION SCORECARD™
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Find out exactly where your friction is.
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A personalised read of where your British-LatAm friction actually lives. The kind of specific information that changes how you walk into your next meeting. Used by British and LatAm professionals. Takes 4 minutes.
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Take the Scorecard