Three items. Tight. Time-boxed. One page attached to the calendar invite so everyone could come prepared.
They confirmed attendance. Nobody pushed back. You walked in with a deck for each point and ten minutes to spare.
By 11:15, you were still on item one.
The Situation
The meeting didn't collapse. Something else happened.
A question opened up a conversation none of you had planned. Someone stepped out and came back with a colleague who turned out to be exactly the right person to have in the room. The conversation went somewhere genuinely useful. Just not to items two and three in the agenda.
You left with a full page of notes and a quiet knot in your stomach about everything you hadn't covered.
Your counterpart left the room glowing. You both attended the same meeting.
A Mexican corporate affairs manager spends the weekend before a big London pitch working through a business masterclass online. Lesson four says that holding eye contact is the single biggest signal of trust one can send.
He walks into the meeting and does exactly that. Steady gaze, no breaking away, right through the whole pitch.
Twenty minutes in, his British counterpart has shifted in his se...
Half the room ended up by the window. Half by the bar. Nobody planned it, and nobody moved for twenty minutes.
I watched this happen at a reception mixing UK and Latin American guests. Ten minutes in, the room had split clean down the middle, separated by the Atlantic Ocean.
The Situation
The Latin American guests opened the way they always open: are you married? Do you have children? Where's y...
Ted Lasso is back, and I won't pretend I’m not delighted.
I remember watching the previous seasons and recognising my own work as a diplomatic interpreter in Ted’s approach to Total Football: constant movement, no set positions, everyone covering for everyone else. His style of play, broken into the four maxims below, is part of what came to be known as The Lasso Way:
Conditioning
Versatility
...
THE BRITISH-LATAM FRICTION SCORECARD™
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A personalised read of where your British-LatAm friction actually lives. The kind of specific information that changes how you walk into your next meeting. Used by British and LatAm professionals. Takes 4 minutes.
