Coffee

They liked you. That wasn’t the problem.

the friction dispatch™

By the time the coffee arrived, you’d been introduced to two people who weren’t on the original invite, the conversation had moved well off the agenda, and nobody in the room seemed to mind.

You left thinking: this one’s going somewhere.

Three weeks later, you’re still waiting for the contract.

The situation

They genuinely liked you. The warmth was real.

But in LatAm professional culture, liking someone is the beginning of a longer process. Trust in Flow logic builds through time and repeated contact. A good first meeting signals you might be worth investing in. It opens a door. Walking through it takes more: another meeting, a meal where the only agenda is the relationship.

On your side, the warm meeting crossed a threshold. Relationship established. Clear to proceed.

You sent the follow-up email. With deliverables. And a timeline.

The friction

In Slot logic, rapport is a threshold. Cross it and the working relationship is established. A warm first meeting is a green light.

In Flow logic, rapport is an opening. A warm meeting tells them you’re worth getting to know. The relationship is still forming. Moving straight to business looks like you skipped a step.

The British professional sends the proposal the day after the meeting. By their own logic, that’s efficiency. The LatAm counterpart slows down at that point. By their own logic, the foundation isn’t ready yet.

Both reads are internally consistent. Neither is legible to the other.

Slot v. Flow™ in action

🔗 Continue reading here: https://www.multilateral.studio/newsletters/the-friction-dispatch/posts/like

 

THE BRITISH-LATAM FRICTION SCORECARD™

Find out exactly where your friction is.

A personalised read of where your British-LatAm friction actually lives. The kind of specific that changes how you walk into your next meeting.Used by British and LatAm professionals. Takes 3 minutes.

Take the Scorecard

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They liked you. That wasn’t the problem.

THE BRITISH-LATAM FRICTION SCORECARD™

 

Find out exactly where your friction is.

 

A personalised read of where your British-LatAm friction actually lives. The kind of specific that changes how you walk into your next meeting. Used by British and LatAm professionals. Takes 3 minutes.

 

Take the Scorecard

Read the room · Build trust · Gain influence