Your British counterpart did his homework. He knew Latin Americans build trust over the table, not just across it, so instead of squeezing in a second meeting b...

You know the feeling. The meeting was warm, engaged, maybe even overran by twenty minutes. Everyone left smiling. You sent the follow-up that evening.

Then sil...

Most people assume an interpreter’s job is to translate what is said.

It is. But only partly.

The more interesting part of the job is managing what goes unsai...

Interpreters talk. A lot.

Basically, we listen to what someone is saying and repeat it in another language, in real time, and on the spot. It may sound simple,...