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There is no such thing as LatAm Spanish the friction dispatch

Contrary to what most British professionals assume, interpreting a technical meeting about infrastructure is often simpler than interpreting the lunch that foll...

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There’s a season inside The Season and you're missing it the friction dispatch

Between late March and September, something shifts in the way British professionals relate to each other. The diary fills differently. Conversations have a diff...

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Great lunch. Still no deal. the friction dispatch

Your British counterpart did his homework. He knew Latin Americans build trust over the table, not just across it, so instead of squeezing in a second meeting b...

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The meeting went well. Then nothing. the friction dispatch

You know the feeling. The meeting was warm, engaged, maybe even overran by twenty minutes. Everyone left smiling. You sent the follow-up that evening.

Then sil...

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The conversation your counterpart is having in their head the friction dispatch

Most people assume an interpreter’s job is to translate what is said.

It is. But only partly.

The more interesting part of the job is managing what goes unsai...

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How does interpreting work? perspectives

Interpreters talk. A lot.

Basically, we listen to what someone is saying and repeat it in another language, in real time, and on the spot. It may sound simple,...

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NOT SURE WHERE TO START? 

Learn the systems

Slots v. Loops gives both sides of the visit the cultural logic they're missing.

Read chapter one →

See the friction. Close the gap.