The Friction Dispatch
The agenda was aspirational the friction dispatch™

You sent the agenda four days early.

Three items. Time-boxed. One page. They confirmed without questions. You walked in...

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Something to hold in your hands books: slot v. flow™

Nine days.

On 18 June, Slot v. Flow: The Systems for British-LatAm Professionals goes on sale. I’ve been sitting on th...

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The yes that wasn't the friction dispatch™

‘We'll certainly take that on board.’

You leave the meeting satisfied. The questions were good. Someone on their side e...

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What the Slot System™ is, and why it works multilateral notes

I moved to London in 2015 and did what any newly arrived Argentine in a new city would do: signed up for everything. 

O...

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They liked you. That wasn’t the problem. the friction dispatch™

By the time the coffee arrived, you’d been introduced to two people who weren’t on the original invite, the conversation...

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The follow-up that disappeared the friction dispatch™

You sent the follow-up the same afternoon. Summary of what was agreed, action points, a suggested date for the next call...

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THE BRITISH-LATAM FRICTION SCORECARD™

 

Find out exactly where your friction is.

 

A personalised read of where your British-LatAm friction actually lives. The kind of specific that changes how you walk into your next meeting. Used by British and LatAm professionals. Takes 3 minutes.

 

Take the Scorecard

by Cecilia Lipovsek. interCultural Intelligence (iCQ) systems for British and Latin American professionals in high-stakes interactions.